Important Note: Beginning 1/1/2025, your Orlando Health plan will be managed by Cigna. You will receive a new ID card and can access claims and plan information on myCigna.com, the myCigna app, or by calling 1-800-577-7498. EOBs for services through 12/31/2024 will continue to be accessible on this site for 2 years from the date of service.

Doctors and Customer Service

Allegiance is here to answer your questions about:

  • Medical benefits
  • Claims
  • Explanation of Benefits
  • Precertifications
  • Pretreatments

We have a dedicated service team committed to processing claims efficiently and correctly so that you can focus on your well-being.

Call 1-855-999-1522 for assistance.